Terms of Use
Last updated: 16 March 2025
Effective Date: 5 January 2024
Welcome to WhichAirSource ("we," "our," or "us"). These Terms of Use govern your use of our website and services. By submitting your details through WhichAirSource, you agree to these terms.
If you do not agree, please do not use our website or submit your information.
1. About Our Service
WhichAirSource is a lead generation platform that connects users with service providers.
What We Do:
- Collect details of individuals looking for air source heat pumps and renewable energy solutions.
- Share this information with relevant service providers who may contact you.
What We Dont Do:
- We do not guarantee that service providers will contact you.
- We do not endorse any particular provider—your choice of service provider is at your discretion.
2. Your Responsibilities
By using our service, you agree that:
- The information you submit is accurate and truthful.
- You have a genuine interest in receiving a service or quote.
- You understand that service providers will contact you about your inquiry.
Prohibited:
- Submitting false, misleading, or fake contact details.
- Using our platform for any unlawful activity.
- Attempting to extract data from our system without permission.
3. How We Use Your Data
When you submit your details, we collect your name, contact details, and service preferences.
This information is:
- Used to match you with relevant service providers.
- Shared with third-party providers who may contact you.
- Stored for a maximum of 60 days, after which it is deleted.
We do not sell your data to unrelated third parties for marketing purposes.
For more details, see our Privacy Policy.
4. Contact from Service Providers
When you submit an inquiry, you may be contacted via phone, SMS, or email by service providers.
The number of providers that contact you may vary.
If you no longer wish to be contacted, you must inform the service provider directly.
5. No Guarantee of Service
Submitting your details does not guarantee a quote or service.
We are not responsible for the accuracy of information provided by third-party providers.
We do not control the pricing, quality, or terms of any services offered by providers.
6. Limitation of Liability
WhichAirSource is not responsible for any agreements made between you and a service provider.
We do not offer refunds if you are unsatisfied with a provider’s service.
Our liability is limited to providing the lead connection service.
7. Termination & Access Restrictions
We reserve the right to suspend or terminate your access to our service if:
- You provide false or misleading information.
- You misuse our platform for fraudulent or illegal purposes.
8. Governing Law & Dispute Resolution
These terms are governed by the laws of UK/EU. Any disputes will be resolved through arbitration in the UK.
9. Changes to These Terms
We may update these terms at any time. Changes will be posted on this page, and your continued use of WhichAirSource means you accept the updated terms.
Support Contact: support@whichairsource.co.uk