Privacy Policy
Last updated: 3 April 2025
Effective Date: 5 January 2024
Welcome to WhichAirSource a trading style of CDH Project Design Ltd, a company registered at 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, BH16 6FA ("we," "our," or "us") We take your privacy seriously and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and share your information when you submit a lead on our platform.
If you do not agree, please do not use our website or submit your information.
1. Data We Collect
When you submit a webform enquiry through WhichAirSource, we collect the following data:
- Personal Information: Name, phone number, email address
- Lead-Specific Information: Details of the product or service you are inquiring about.
- Usage Data: IP address, device information, and website interactions.
2. How We Use Your Data
We collect and process your data to:
- Connect you with relevant service providers or businesses that match your inquiry.
- Improve our services and website functionality.
- Comply with legal obligations and prevent fraudulent activity.
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent: You explicitly agree to share your details with selected third parties by submitting a lead.
- Legitimate Interest: We may use your data to match you with the best service providers, ensuring a relevant and efficient experience.
4. How We Share Your Data
Your data is shared with:
- Selected service providers or businesses that match your inquiry and may contact you regarding their offerings.
- Third-party service providers that assist us in data processing, hosting, and analytics.
- Legal and regulatory authorities when required to comply with the law.
We do not sell your data to unauthorized third parties or allow its misuse.
5. How Long We Retain Your Data
We retain your data for 60 days unless you request deletion earlier. If a service provider has received your data, they will manage their own retention policy.
6. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request that we correct any inaccurate or incomplete data.
- Erasure: Request deletion of your data (subject to legal requirements).
- Objection: Object to processing based on legitimate interest.
- Withdrawal of Consent: If processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us at support@whichairsource.co.uk
7. Security Measures
We implement strong security measures to protect your data, including:
- Encryption of personal information.
- Restricted access to authorized personnel only.
- Regular security audits.
8. Opting Out & Data Deletion
If you wish to opt out of communications or request deletion of your data, email us at support@whichairsource.co.uk with your request.
9. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
Support Contact: support@whichairsource.co.uk